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EMPTYJET ApprovedEMPTYJET rank #6036

Shangri-La Surabaya

Third band: properties that pass the EMPTYJET luxury gate but with fewer or narrower references. Still a deliberate selection, not a directory.

17,166 guest reviews analysed

Jl. Mayjend Sungkono 120, West Surabaya, Surabaya, East Java, 60256,Jl. Mayjend Sungkono 120, Surabaya Barat, Surabaya, Jawa Timur, 60256

Part of theShangri-La logoCollection

EMPTYJET Consensus

92.3 / 100

Our own composite of guest reviews across Google, Tripadvisor, Booking, Agoda and every major platform — the praise and the complaints.

Analysed from 17,166 guest reviews across Google, Tripadvisor, Agoda, Booking.com and Trip.com.

Most noted: rooms.

Best for

  • business
  • city breaks
  • couples
  • food & wine

About Shangri-La Surabaya

Shangri-La Surabaya is a 365-room city hotel in Surabaya, Indonesia. The property includes Chi, The Spa, which offers spa treatments based on natural healing methods and draws inspiration from the Shangri-La tradition. The hotel lists restaurants and bars, and provides facilities for weddings and events.

Juanda International Airport (SUB) is 13 km from the hotel, providing straightforward access for travellers arriving by air. The property is part of the Shangri-La brand and operates as an urban full-service hotel in Surabaya.

Why it stands out

EMPTYJET listing for a Shangri-La city hotel with 365 rooms, on-site Chi, The Spa and event facilities. Proximity to Juanda International Airport (SUB), 13 km, supports its appeal for business and leisure travellers.

Key facts

Keys
365 rooms
Brand
Shangri-La
Type
City

Amenities

Verified 20 Aug 2026

Wellness

  • Spa — Chi, The Spa at Shangri-La draws inspiration from the legendary Shangri-La

Spa & wellness

Verified 20 Aug 2026
Spa
Chi, The Spa — Luxurious spa treatments based on natural healing methods

Location

-7.2909, 112.7155 · approximate

Position is approximate (area); exact coordinates are pending verification.

Nearest airports

Straight-line distance from the hotel; transfer times are rough estimates.

CodeAirportDistanceTransferFly
SUBprimaryJuanda International AirportSurabaya · Large13 km≈ 26 min Fly here
MLGAbdul Rachman Saleh AirportMalang · Medium71 km≈ 102 min Fly here
DHXDhoho International AirportKediri · Medium99 km≈ 139 min Fly here
Sources+
  • Official brand / collection siteBrand4 fields
  • WikidataEncyclopedia6 fields

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